transfer subscribers from wordpress.com to hosted site

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  katepennell · Member · Sep 7, 2015 at 5:34 pm

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  Hi, having a real problem trying to follow the guidelines for moving subscribers. Getting a message that the jetpack version needs updating but can’t seem to do that on the wordpress.com site.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 8, 2015 at 7:50 am

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  Hi there. You can’t update Jetpack via WordPress.com, no. You need to log into your self-hosted site’s dashboard directly and update the plugin there.

  You can contact Jetpack support or the WordPress.org forums for more help with that.
  http://jetpack.me/support/
  https://wordpress.org/support/plugin/jetpack

  If you still have trouble moving your subscribers after updating Jetpack, let us know here.