Transfer Upgrade ownership

  • Unknown's avatar

    To: MacManix, Please

    I am the primary Admin and owner of ExPreacherMan.com. The former secondary Admin who ordered the original Upgrade is no longer an Admin at ExPreacherMan.com. His PayPal account failed to pay on the 9/20 due date so I need to transfer ownership, upgrade email notification etc to me and pay with my credit card.

    I want no ads and the name ExPreacherMan.com as it is listed now.

    Will appreciate your help

    John Weaver, ExPreacherMan owner

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    from https://en.forums.wordpress.com/topic/transfer-domain-mapping-renewal-to-a-new-admin?replies=10#post-2050156

  • Unknown's avatar

    TimeThief,

    Will do – The payment is overdue but I assume there is a grave period.

    Thanks, ExPreacherMan

  • Unknown's avatar

    “GRACE period” !! my mistake.

  • Unknown's avatar

    I am waiting… patiently on Staff. ;D

    Thanks, ExPreacherMan

  • Unknown's avatar

    TimeThief or anyone

    Is a “No Ads” upgrade the same as a “Domain” upgrade… and what are the costs? And how are they tied to my (Blog owner’s) email address and not to the previous now resigned Admin’s email address?

    Need someone to answer some questions as time is of the essence.

    Thanks, ExPreacherMan John Weaver

  • Unknown's avatar

    Hi John,

    Right now, you own the No Ads upgrade for your site, but as you mentioned someone else owns the domain name expreacherman.com. (Each upgrade is owned by a specific WordPress.com user.)

    We’ll need the current domain owner to confirm the request to transfer ownership to you — can you please ask that person to reply here or contact us directly to confirm this request?

    The domain owner renewed this domain, so the domain is still valid for another year and there’s time to sort this out. Please let me know if you have any questions about that!

  • Unknown's avatar

    Thanks Rachel.

    Since this is a public forum, how do we protect the identities and email addresses from thieves?

    I will transfer my ownership of No Ads to a new Administrator but i question doing it publicly.

    Please tell us how.

    Thanks, John (Jack) Weaver
    ExPreacherMan

  • Unknown's avatar

    Hi John,

    If you prefer, you can contact us privately by submitting a private support request via our contact form or you can email us directly.

    However, you can also put email addresses in your reply, and our forum software will hide them so they are only visible to staff. You can also give just the WordPress.com username of the person you want to transfer the upgrade to, instead of their email address.

  • Unknown's avatar

    Rachel,

    Please transfer my No Ads Upgrade to my Co Administrator, owner of the WP blog:
    www. johninnc.wordpress.com

    Bruce will contact you on this forum for transfer of Domain Name transfer.
    http://www.CalifGracer.wordpress.com

    Also please let us know the anniversary dates for renewal and the cost of each. I assume we shall be notified by email.

    Thanks, John (Jack) Weaver
    ExPreacherMan

  • Unknown's avatar

    Hi John,

    Please transfer my No Ads Upgrade to my Co Administrator, owner of the WP blog:
    www. johninnc.wordpress.com

    Sure thing! I just transferred that upgrade as requested.

    Bruce will contact you on this forum for transfer of Domain Name transfer.
    http://www.CalifGracer.wordpress.com

    That sounds good. We’ll be happy to transfer the domain as soon as he confirms that request.

    Also please let us know the anniversary dates for renewal and the cost of each. I assume we shall be notified by email.

    You can find the details for each upgrade (including the renewal date and cost) under Store > My Upgrades in the site’s dashboard here:

    https://expreacherman.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Please note that only the upgrade owner can renew an upgrade, but as an administrator on the site you can see each upgrade there. We send notifications to the upgrade owner when an upgrade is due to be renewed.

  • Unknown's avatar

    Rachel

    Thanks for transferring No Ads to Johninnc.

    I was surprised to note that No Ads was not paid for the next year. The link you sent says it expires in 45 days:

    Will WP send instructions via email to johninnc for a secure method of payment for No Ads?

    I suppose CalifGracer will contact you later today after his work day to transfer the Domain Name to Johninnc. Please advise me when that is done.

    Seems odd, to say the least, that I the owner of ExPreacherMan web site and the primary Admin, am completely out of the loop regarding our Domain Name. Seems uncharacteristically quirky for an otherwise great WordPress.

    Thanks, John (Jack) Weaver
    ExPreacherMan

  • Unknown's avatar

    Hello. This is Bruce Bauer (califgracer). You may go ahead and transfer ownership of Expreacherman.com to John Pownall (Johninnc).

  • Unknown's avatar
  • Unknown's avatar
  • Unknown's avatar

    Hi John,

    Will WP send instructions via email to johninnc for a secure method of payment for No Ads?

    Yes, since johninnc is the new upgrade owner, he will receive all notifications and details about how to renew the upgrade before it expires.

    This is Bruce Bauer (califgracer). You may go ahead and transfer ownership of Expreacherman.com to John Pownall (Johninnc).

    Bruce, thanks for confirming the request! I’ve transferred ownership of the domain expreacherman.com to the user johninnc, as requested. I’m also sending John information about these upgrades he now owns.

    Please let me know if I can do anything more to help. :)

  • Unknown's avatar

    Thanks Rachel!

    John

  • The topic ‘Transfer Upgrade ownership’ is closed to new replies.