transfering domains
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The company managing my domain name also provides my e-mail service using that domain. If I transfered my domain to WordPress, does WordPress offer e-mail service? If not, does that mean that mapping my domain is the only option? Thanks.
The blog I need help with is: (visible only to logged in users)
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Hello @davidz621,
The company managing my domain name also provides my e-mail service using that domain.
You can always bring your email server over with you to WordPress.com. This is possible with both domain transfer and domain mapping options. Your email will still work, considering you follow all the below mentioned steps carefully.
1. First map/transfer your domain using these steps:
http://en.support.wordpress.com/domains/map-existing-domain/
https://en.support.wordpress.com/move-domain/incoming-domain-transfer/When you map or transfer your domain to WordPress.com, it is recommend that you follow the instructions for transfer/mapping domain to WordPress.com. That lets WP.com control your domain’s DNS.
2. Then edit your DNS to add email settings from your current provider:
After you add the domain mapping/transfer upgrade, but before you change the name servers, edit the DNS here on WordPress.com’s end, and add the MX and other records required for your email to work. You can get those records directly from domain hosting provider.
3. Then point the domain to WordPress.com name servers:
ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.comOnce you’ve added those, switch the name servers to WordPress.com, also from your domain registrar’s (hosting provider) account, and your email should continue working without any interruption.
With either option (mapping or transfer) the email is going to temporarily break while the transfer or mapping is in process. Mapping is a much quicker process. The transfer could take upto 5 days.
To keep your communication intact in this mapping process, I suggest you consider using a contact form on the site with an alternate or even a personal email as the delivery end point. This way visitors can still reach you if needed. You could disable or take it down once the process is through and you have confirmation that the custom email is still working.
Here are a few useful links:
https://en.support.wordpress.com/category/email/If I transfered my domain to WordPress, does WordPress offer e-mail service?
No, WordPress.com doesn’t provider Email services.
If you need help with any of this at any point, feel free to reach the forum. Alternatively, you can reach WordPress.com support at http://en.support.wordpress.com/contact
Hope this was helpful. All the best with any choice you make.
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You can always bring your email server over with you to WordPress.com
Just a correction here: If you have email hosted somewhere else, you can connect that to the domain if the domain is hosted here.
But WordPress.com does not itself offer email hosting, and there’s no way to move your email server to us.
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