Transferred domain, rootdomain not working
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I transferred by domain to Google Domains, however if I don’t put www. before my rootdomain name in the search bar it takes me to a WordPress page saying
‘something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.
If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.’
I have the http://www.mydomain.com name servers added in my Google Domains DNS account settings as I have added DNS records for a page building software I use.
When I type in http://www.myrootdomain.com it goes to this page building software. But when I search my rootdomain alone it goes to the WordPress page and says the message I quoted above – do I need to contact wordpress team?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
It appears that supplychainurban.com is up and running without issue. The domain may not have completed propagation, so that may be why you saw that connection message. But things look good from this end.
Please let us know if you have any questions or issues.
Thanks! -
Hi there,
I ended up putting forwarding any searches for supplychainurban.com to http://www.supplychainurban.com/ as this was the best fix. I am sure if I removed this forwarding it would still have the issue, but of course I won’t do that.
Thanks for the reply though!
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