Transferring a purchased theme

catmamaetc · Member · Mar 2, 2017 at 2:21 am
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Hello! I am trying to transfer a purchased premium theme (Kiore Moana) from one blog to another. The theme is ‘bought forever’.

Would you be able to guide me through the steps? When I go to change the theme of the Townhouse blog, nothing shows up in the purchased section.

Thanks,

Catherine

The blog I need help with is: (visible only to logged in users)
jjberg83 · Member · Mar 2, 2017 at 5:58 am
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Hi Catherine,

When you buy a premium theme, you’re also able to post in the Premium Theme Forum (you’re only able to view it if you haven’t bought a Premium theme). Please check it out here:
https://premium-themes.forums.wordpress.com
jjberg83 · Member · Mar 2, 2017 at 6:02 am
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Maybe this support article would give you any helpful tips?
https://en.support.wordpress.com/manage-purchases/#transferring-upgrades
kokkieh · Staff · Mar 2, 2017 at 9:54 am
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Hi there,

Please let me know to which site you want that theme moved, and I can help you with that. Note that moving the theme will automatically activate it on the new site, which might cause some of your widgets and menus to be removed, but you can add them back afterwards.

@jjberg83

The Premium Theme forums are only to provide support with using a specific theme. Moving a theme is an upgrade-related question, which we (staff) need to help with. The theme developers in the premium themes forums don’t have access to user accounts on WordPress.com.
jjberg83 · Member · Mar 2, 2017 at 10:24 am
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Got it @kokkieh. Thanks for letting me know.
catmamaetc · Member · Mar 3, 2017 at 12:03 am
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@kokkieh

Thank you for helping me! I would like the theme to be moved to lifeasatownhouse.wordpress.com.

Thanks!
kokkieh · Staff · Mar 3, 2017 at 8:42 am
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I’ve moved the theme to the site you requested.

Please let me know if I can help with anything else.

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