transferring blog with domain upgrade

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  bhccharityfund · Member · Oct 9, 2014 at 3:30 am

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  I have two WP accounts and want to combine them into a single account. So I tried to transfer the blog in the other account across to this one. I ticked the box on the big red warning – and then received a message that support would need to contact me because the blog I want to transfer has a domain upgrade.

  That was more than 24 hours ago and I have heard nothing more. I could do it the other way – transfer this blog to the account that has the upgrade, but am no longer sure where I am in the process.

  Advice appreciated.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 9, 2014 at 3:33 am

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  Flagged for the staff to help – they are a bit backed up so please be patient

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  shawnajroberts · Member · Oct 10, 2014 at 8:22 pm

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  I don’t see one of our auto-created support requests about transferring your site. If you’d like to do the transfer the other way, you’re free to do that. Or I can transfer your site the way you already tried.

  Just let me know what you’d like to do.

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  bhccharityfund · Member · Oct 11, 2014 at 3:54 am

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  Thank you. Not sure why the support request isn’t showing – I definitely received that message!

  In any event, I would like to transfer the blog on the account bhccharitycom to join the two already on this account. Just let me know if you need any more information. I can log in as bhccharitycom and confirm if you need me to do that.

  Thanks for the help.

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  bhccharitycom · Member · Oct 11, 2014 at 4:06 am

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  Just to save time, I have logged in as bhccharitycom and confirm that I’d like the blog on this account transferred to the bhccharityfund account. Thanks.

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  bhccharityfund · Member · Oct 13, 2014 at 8:05 am

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  Hi

  I’d appreciate some help from staff, as offered above, to move the blog on the charitycom account to this one.

  Thanks.

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  shawnajroberts · Member · Oct 13, 2014 at 7:45 pm

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  Sorry for the weekend delay.

  Thanks for the follow up. I need the bhccharitycom account to explicitly identify the site that you want transferred, or you can respond to the email from Velda about this.

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  landscapelover · Member · Oct 14, 2014 at 9:01 am

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  Thanks. I have not received an email from Velda (only a request for me to rate my support experience!). Please can she resend – I would rather sort out the details privately.

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  shawnajroberts · Member · Oct 14, 2014 at 7:04 pm

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  Can you please check your spam folder? As well as the “Social” tab if you’re using Gmail. The email will be send to the address associated with the originating account (bhccharitycom).

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  bhccharitycom · Member · Oct 15, 2014 at 8:48 am

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  Thank you, yes now found the email!

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  shawnajroberts · Member · Oct 15, 2014 at 5:31 pm

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  Fabulous! It looks like Velda is helping you out now. Please follow up with her if you have more questions. :)