transferring domain

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  chris180563 · Member · Jun 28, 2023 at 4:05 pm

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  wordpress is saying i am not authorised to view the ‘my domains’ tab in the dashboard

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jun 28, 2023 at 8:32 pm

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

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  chris180563 · Member · Jun 30, 2023 at 10:23 am

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  i am attempting to view the domains i have transferred to wordpress in the past, one of which is sildie.com.

  Does my WordPress account have to be “upgraded” for me to view the domains assosiated with the site?

  i would like to view these domnains, as i would like to transfer the nameservers to Wix.

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  chris180563 · Member · Jun 30, 2023 at 10:33 am

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  it currently shows the domain is sildie445505164.wordpress.com

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  helper-heroponriki · Member · Jun 30, 2023 at 6:34 pm

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  Thank you for providing clarification.

  The domain sildie.com is not registered with WordPress.com. When you encounter a WordPress.com error, it is because the domain’s nameservers are directed to WordPress.com without the necessary paid upgrade to use it here.

  Based on our records, the current registrar for sildie.com is “Ascio Technologies, Inc.” If you wish to transfer your domain, you will need to contact them directly.

  I hope this explanation clears up any confusion. If you have any further inquiries, please don’t hesitate to ask.