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Forums / Transferring domain

Transferring domain

  • Unknown's avatar
    octhompson · Member · Aug 27, 2017 at 5:45 pm
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    This is a question regarding a site I created for an organization that I left shortly after. The domain was registered in my name but the current owners refuse to transfer or cancel the ownership and I am unable to access the account. I can provide proof of identity if necessary, my primary goal is just fixing this situation.

  • Unknown's avatar
    tifanne83 · Member · Aug 27, 2017 at 8:03 pm
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    Hi there,

    Since you do not have access to the account, here is a link that may help you:

    Recover Your Account

    Hope you are able to get this issue resolved. Good luck!

  • Unknown's avatar
    octhompson · Member · Aug 27, 2017 at 8:46 pm
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    Thanks! I looked at the recovery form but the organization also has control of the relevant email that I would need to get that information. Would it be better to contact the domain registrar directly?

  • Unknown's avatar
    timethief · Member · Aug 27, 2017 at 8:47 pm
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    What is the URL of the site?

  • Unknown's avatar
    kokkieh · Staff · Aug 28, 2017 at 10:07 am
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    Hi there,

    If you provide the domain in question I can look into this, but we see the owner of the domain as the username account that registered the domain. Unless you can provide verification that you own the account in question, as outlined on the account recovery page, we won’t be able to help you.

  • The topic ‘Transferring domain’ is closed to new replies.

Tags

  • account
  • confirm URL and hosting
  • Domain
  • no URL provided
  • support

About this topic

  • In: Support
  • 4 participants
  • 4 replies
  • Last activity 8 years
  • Latest reply from octhompson

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