Transferring domain name…

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  goldfish13 · Member · Mar 10, 2015 at 8:59 pm

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  The wordpress FAQ just says “You can manage your domain from My Domains, by clicking the Edit button next to it and then Transfer Domain” but I don’t have an Edit button anywhere in the “my domains” area

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 10, 2015 at 9:01 pm

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  What is the domain URL you are referring to please?

  WordPress.com is the top level domain here. I see only a wordpress.com sub-domain URL above.

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  goldfish13 · Member · Mar 10, 2015 at 9:02 pm

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  it’s fishkissphotography.com – I paid for it through wordpress

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  timethief · Member · Mar 10, 2015 at 9:09 pm

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  Thanks for providing that URL. Please note transferring a domain is only possible if it’s been more than 60 days since the domain was registered. This is an ICANN requirement.

  Then please see here:
  https://en.support.wordpress.com/domains/move-domain/
  https://en.support.wordpress.com/domains/move-domain/#change-name-servers-to-point-the-domain-outside-of-wordpress-com

  Change a Domain’s Name Servers

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  timethief · Member · Mar 10, 2015 at 9:11 pm

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  Also note that you have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the domain name for it to access the blog’s dashboard and manage your domain from My Domains.

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  goldfish13 · Member · Mar 10, 2015 at 9:16 pm

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  I’ve owned the domain since August so I don’t think that’s it = Just not sure why the edit button isn’t there next to my domain under “my domains”

  p.s. Thanks for helping- I didn’t realize when I purchased my domain through wordpress that there’s no way to contact them

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  timethief · Member · Mar 10, 2015 at 9:21 pm

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  Please don’t worry as I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  goldfish13 · Member · Mar 10, 2015 at 9:22 pm

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  Thanks!

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  gracejiyoung · Member · Mar 10, 2015 at 10:41 pm

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  Hi there,

  It looks like the domain is not in this account. If you log into the account that purchased the domain and go to the Store > My Domains page the Edit Domain button will be there.

  Cheers!