transferring domains

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  kw010318 · Member · Mar 15, 2018 at 3:44 pm

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  I own a domain hound.global which was transferred to wordpress but I cannot find my login details nor billing information.

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  ravichahar · Member · Mar 15, 2018 at 3:49 pm

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  Hey kw010318,

  If I am not wrong, your website is hosted at “Domain Control” and you’re using the self-hosted WordPress version.

  We’re only able to help with the website hosted at WordPress.com.

  Please ask your web hosting support.
  Thanks

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  fstat · Staff · Mar 16, 2018 at 1:09 pm

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  Hi there,

  Your site hound.global is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org