transferring emails
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I want to transfer my site from one email to another as i lost the access to the first email
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Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
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That site does not belong to the
cha24pusername you’re using to post here.You need to be logged into the account that owns that site to make any changes to the site or the account.
If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.
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Yes, i lost access to the first mail account though am logged into the site via mobile.i tried changing the mail to which @cha24p username belongs to before a wordpress account was created , so it displayed.. The account doesnt exists. Then i created a wordpress account using that second mail..so now if i try to chnge the mail it says account is already in use. So here i am stuck.
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Your most recent comment here is as the username,
prgy24, who is the owner of the site, so you’re logged in as the correct account now. In what way exactly are you still stuck? You should be able to access the site now that you’re logged in as the account that owns it.If you mean you want to use the email address connected to the
cha24paccount, for theprgy24account, then you first need to switch back tocha24pand change that account’s email to something else. That will free up the email address so you can use it for theprgy24account. -
Yes, i can access the account via mobile because the password was already saved , but now , i have forgotten the password , both for this site and the gmail account , so i thought of changing the mail id so that i could get the forthcoming notifications there, but it says ‘account doesnt exists’ , , so used that new email to create a wordpress account.now it says , account is in use. So am like how do i transfer the mail id now.
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If the email you want to use is already being used for another account, you won’t able to use it.
In that case, first log into the other account and change its email to something else.
Then change the email for your prgy24 account.
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