Transferring from Wix

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  jgosteopaths · Member · Aug 1, 2022 at 2:26 pm

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  Hello,

  If I transfer my domain from Wix to WordPress, will this interrupt any emails coming through my email that is tied to the domain?

  Thank you

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Aug 1, 2022 at 5:43 pm

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  Hi there!

  Yes, you would lose your current email mailbox setup by moving your domain here. This is common with any hosting; email mailboxes don’t transfer like a domain transfer.

  You would need to reconfigure your email once you move your domain by adding email service to your account. You can see your options here:

  https://wordpress.com/support/add-email/

  Let us know if you have any questions.

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  jgosteopaths · Member · Aug 2, 2022 at 7:50 am

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  Hello,

  Thanks for your help :)

  I think I would like some help transferring my website and email over to WordPress, is there anybody who could help me?

  Thank you,

  Jonathan

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  aleone89 · Staff · Aug 2, 2022 at 8:14 am

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  Hello Jonathan,

  It’s possible to transfer the site over as per these instructions here: https://en.support.wordpress.com/import/import-from-wix/

  The domain would be the second action that needs carrying out and this would be done as per: https://en.support.wordpress.com/incoming-domain-transfer/

  For the email, these can be re-added and we can help apply those DNS settings – this would be done post-import.

  I’d recommend making a note of the required DNS settings required to make the email work.

  I hope this helps.