transferring ownership of this site

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  wordpressname · Member · May 24, 2022 at 4:51 pm

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  The owner of this site died suddenly in April, without ever letting anyone else know the log on information. The site is maintained for the benefit of 70 members of an art group. Is there any way to transfer ownership to other member of the group?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  shwetharmaiya · Member · May 24, 2022 at 4:57 pm

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  Hi,

  You can make them administrators/editor or any role in Dashboard->Users.
  Any further queries, please let me know.

  Regards
  Shwetha

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  shwetharmaiya · Member · May 24, 2022 at 5:00 pm

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  Hi,

  If you are not the admin, you might not be able to do it though.

  Regards
  Shwetha

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  themagicrobot · Member · May 24, 2022 at 5:05 pm

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  What is the URL of the site in question? Is it definitely hosted here at WordPress.com?
  If so the next step would be to look at this link. But account recovery would be easier for a close relative rather than a member of a group.
  https://wordpress.com/support/deceased-user/

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  wordpressname · Member · Jun 11, 2022 at 10:41 am

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  thanks, What I’m not clear from that is whether WordPress will accept a photocopy of a death certificate or a genuine certified copy. Any help appreciated.

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  kokkieh · Staff · Jun 11, 2022 at 12:39 pm

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  Hi there,

  I’m afraid I’m not able to tell you that here, but send us what you have and the team that deals with this will let you know if that’s not sufficient.

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  wordpressname · Member · Jun 11, 2022 at 1:43 pm

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  Hi, ok, I’m waiting to receive the death certificate. I can add attachments here? A bit concerned on uploading a death certificate. This blog isn’t available to the wider community?

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  kokkieh · Staff · Jun 11, 2022 at 1:51 pm

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  The support page at https://wordpress.com/support/deceased-user/ includes an email address where you can send the documents, as attachments.

  We cannot help with account access issues here in the public support forums :)

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  wordpressname · Member · Jun 11, 2022 at 2:06 pm

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  Great, thanks for your help.

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  kokkieh · Staff · Jun 11, 2022 at 2:36 pm

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  You’re very welcome :)