Transferring Plan to Different Blog
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Hello!
I would like to transfer my Business Plan from gestaltcolumbus.wpcomstaging.com (old) to gestaltcolumbus1.wordpress.com (new). Can this be done?The blog I need help with is: (visible only to logged in users)
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Hi there!
Thank you for reaching out to us. We’d be happy to help you move your Business plan to the new site. However, please keep in mind that by doing so, your existing site with the Business plan will lose all of its Business plan features. It will revert back to the point it was on before the Business plan was purchased, so all plugins and custom themes (if any) will be removed.
Before proceeding, we kindly request you to confirm if you would like us to proceed with this action or if you have any further questions regarding the process. We’re here to assist you in any way we can.
Thanks!
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I’m trying to connect the domain I had on the former site.
Oh! Did you just want to connect that domain to your site? We can move the domain instead of the business plan if you’d like, and then you won’t have you set everything up all over again with the new site.
If it’s the underlying wordpress.com address you prefer, please understand that when you enable our advanced hosting features that come with the Business Plan, the domain will change to wpcomstaging.com instead of wordpress.com, so if it’s the wordpress.com address you wanted to keep, that won’t quite work out either.
Given that, do you just want us to move the domain instead? Hoping to save you some hassle if we can!
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And of course we can move the Business Plan still if you’d like — looks like you have sites set up at both addresses, so we’re happy to do whatever works best for you.
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@supernovia We’re switching from our old site: gestaltcolumbus.wpcomstaging.com to a new one: gestaltcolumbus1.wordpress.com. So if we could get the business plan switched over that would be great!
Currently I have our domain: GestaltColumbus.com mapping to gestaltcolumbus1.wordpress.com, but I need it to show up as the gestaltcolumbus.com domain when visited. So we’d be completely rid of any WordPress extension in our address.
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Thanks @gestaltcolumbus – you’ve got it. The plan is transferred over, the domain is primary, and we’re getting the previous site downgraded properly now. It will automatically be made private when that’s done.
Let us know if you need more help!
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