Transferring Site to New Owner

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  ellaminnowpea · Member · Feb 6, 2023 at 4:45 pm

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  Hi there, I am an admin for a non-profit, early childhood site. The original/current owner of the site has tried to transfer ownership to me twice recently, by following the steps provided, but she has not received the final email concerning transferring. She wants to delete her account and is willing to delete the site, as well, if the transfer is not successful. How can I ensure the transfer is successful in order to preserve the site?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 6, 2023 at 6:39 pm

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  Hi there,
  
  To confirm, is this regarding http://playschoolinc.wordpress.com/? Is the owner following the instructions from our support page here?:
  
  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
  
  If you can have the owner of the site post in this thread confirming their attempt to transfer the site to you, we can assist with the transfer. We would also want to confirm that they are checking the correct email connected to their account, and make sure that the email isn’t going to their spam. But, once we receive confirmation from the site owner, we’ll be happy to assist in moving the site to your account.
  
  Thanks!
  
  
  

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  helper-heroponriki · Member · Feb 7, 2023 at 3:54 pm

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  @ellaminnowpea

  Since you keep opening new threads instead of responding here, I’m reaching back out to get the information we’re asking for.

  Can you let us know the URL of the site you’re trying to transfer? Once we have that information, we’ll be better able to advise.

  Thank you!

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  ellaminnowpea · Member · Feb 22, 2023 at 7:20 pm

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  Hi, I’m sorry I didn’t see these responses until now! I assumed thread responses would be emailed to me, but they were not. Yes, this is regarding http://playschoolinc.wordpress.com. I will ask the site owner to respond to this thread (although I already created a back-up site, in case she goes ahead and deletes her account). Thank you!

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  staff-totoro · Staff · Feb 23, 2023 at 2:54 am

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  Great, please have the site owner contact us directly if that is easiest. If we can hear from them, and they can let us know that the consent to transferring the site to your account, we can take care of it for them.

  Also the steps here should work, as others have mentioned: https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  Hope that helps. Please let us know if you have any more questions.

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  ellaminnowpea · Member · Mar 1, 2023 at 1:36 pm

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  Thank you! Just an update: I provided her with a link to this thread last week and she intends to reply when she’s less busy. It may take a while. I appreciate your help.

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  machellie · Staff · Mar 1, 2023 at 5:03 pm

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  Sounds like a plan. Once the owner replies here, we will be able to help you with that. Alternatively, she can contact us directly at https://wordpress.com/help/contact

  She will want to let us know that she consents to transferring the site to your account (ellaminnowpea). Once we have that, we can take care of it for her.