Transferring stats between old and new servers

• 

  mikesayre · Member · Jul 2, 2012 at 8:38 pm

  • Copy link
  • Add topic to favorites

  Hi. I’m switching hosts for several wordpress.org installations running 3.0. I’d really like to save my stats history, which is using the old wordpress.com stats plugin (not Jetpack). The URLS will all remain the same, just the hosts are changing. How do I keep these stats when I migrate and switch to Jetpack?

  Thanks,
  Mike Sayre
  Blog url: http://idealist.org/blog/en

• 

  staff-blorbo · Staff · Jul 2, 2012 at 9:03 pm

  • Copy link

  The stats are stored on our servers, so you won’t need to worry about moving.

  However, I do recommend switching to Jetpack before moving.

• 

  mikesayre · Member · Jul 2, 2012 at 9:10 pm

  • Copy link

  Thanks for the reply. I’m not sure it’s possible to switch to Jetpack first, because the old hosts are locked down tight behind a firewall for security reasons. Plugins have to be installed manually via command line using SSH with the help of developers. It can be done but it would be a gnarly process.

  The new host doesn’t have that issue. Is there a way to reconnect a domain to its stats if they get somehow disconnected?

• 

  staff-blorbo · Staff · Jul 2, 2012 at 9:13 pm

  • Copy link

  It is possible to reconnect stats if there is a problem, but not in all cases. Generally, there shouldn’t be a problem.

  In this case, try the move first, then upgrade to Jetpack.

• 

  mikesayre · Member · Jul 2, 2012 at 9:23 pm

  • Copy link

  OK. In the event of trouble, do I go to WordPress.com support, or Jetpack support?

• 

  staff-blorbo · Staff · Jul 2, 2012 at 9:53 pm

  • Copy link

  If you run into trouble, just let us know in this thread.