Transferring the premium plan to a diferent admin account

• 

  qldbookguildinc · Member · May 16, 2018 at 4:26 am

  • Copy link
  • Add topic to favorites

  There are several admin accounts on my site. We have upgraded to a premium plan which is linked to one of the admin accounts. We want to transfer the plan ownership to the site owner admin account. How do we do this?

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · May 16, 2018 at 4:38 am

  • Copy link

  Hi there, I’ve gone ahead and tagged this thread for Staff assistance, but have you contacted Support directly with your question? As a Premium plan user you have access to direct support via live chat when its available or email when you post through the contact form at https://wordpress.com/help/contact

• 

  fstat · Staff · May 16, 2018 at 6:35 am

  • Copy link

  Hi there,

  If the plan owner (magic6432) contacts us in this forum thread we can then move the Premium plan and the domain mapping for qbg.org.au to your account.

• 

  qbgweb · Member · May 16, 2018 at 7:34 am

  • Copy link

  Great – thanks I’ll get her to do that.

• 

  magic6432 · Member · May 16, 2018 at 9:41 am

  • Copy link

  This is plan owner (magic6432) can you move the Premium plan and the domain mapping for qbg.org.au to qbg account? As per Ann Cowan’s request.
  Sandy Johnson
  magic6432

• 

  qldbookguildinc · Member · May 16, 2018 at 10:05 am

  • Copy link

  Hi,

  As Magic6432 has now confirmed the request, can you please action the transfer of the Premium plan and the domain mapping for qbg.org.au to the qldbookguildinc account.

  Thanks.

• 

  fstat · Staff · May 16, 2018 at 1:20 pm

  • Copy link

  Thank you for the confirmation. I have successfully transferred both the Premium plan and the domain mapping from magic6432 to qldbookguildinc.

  Let me know if there’s anything else I can do for you. I’m happy to help.