Transferring upgrades to another admin
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The upgrades (domain + custom design) for our website http://www.pressraffles.wordpress.com/www.rafflespress.com are expiring in a few weeks, and I’d like another administrator to renew the upgrades.
Actually, I do already have the answer to my question above. As per this forum thread (https://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew?replies=9), may I request staff support to transfer the upgrades from my account to thesavingword?
The blog I need help with is rafflespress.com.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Sure thing! I just transferred ownership of the domain rafflespress.com and the custom design upgrade to the user thesavingword. That user can now renew both of those upgrades from Store > My Upgrades in their dashboard.
Please ask that user to also go to Store > My Domains and click the “Edit Domain” button next to the domain name, and check to make sure the domain’s contact details are updated. (I am also sending that user an email with this information.)
Please let me know if I can do anything more to help with that. :)
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