Transferring website and email address from Adobe Business Catalyst to WordPress

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  winbourne1 · Member · Aug 25, 2020 at 2:52 pm

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  Hello. We have our website with Adobe Business Catalyst. They are at their ‘end of life’, discontinuing their service. How do I transfer my email and website to WordPress. My email is (email visible only to moderators and staff). Our email is engineeredfluidsystems.com. Of particular concern is not losing my customers ability to contact me at my email address.
  Thank you!

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  staff-doublebassd · Staff · Aug 26, 2020 at 1:41 pm

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  Hi there,

  I do not know much about Adobe Business Catalyst, but I know that their software is proprietary and there is no easy way to import site content from them over to WordPress.com or any other platform. A manual copy/paste process may be needed. You can then set the theme you want, create the pages you need, and then move over the content for each page.

  For information on creating a blog, please visit our support page:

  https://en.support.wordpress.com/create-a-blog/

  As you mentioned, getting the email set up and working is the most important thing as you work on migrating the site. Are you looking to move over your domain engineeredfluidsystems.com as well? Is it hosted with Adobe Business Catalyst? If you are looking to transfer the domain, I would follow the instructions from our support page here:

  https://en.support.wordpress.com/incoming-domain-transfer/

  In order for your current email to continue functioning after moving the domain over to WordPress.com, you will need to obtain the custom DNS records from your email provider and add them to your WordPress settings:

  Add Email to Your Domain

  Take a look and let me know if you have any questions about the process.

  Thanks,