Transferring WP subscribers

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  myndmatters · Member · Mar 23, 2014 at 1:10 am

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  How do I contact tech support and ask them to transfer my wordpress.com subscribers to my self-hosted blog using Jetpack?

  The blog I need help with is: (visible only to logged in users)

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  mindelson · Member · Mar 23, 2014 at 1:15 am

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  Hey there,
  Have you already installed jetpack?

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  myndmatters · Member · Mar 23, 2014 at 1:19 am

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  Hi, yes my web designer did it

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  mindelson · Member · Mar 23, 2014 at 1:24 am

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  Okay, great! Please post the URLs of the sites, and I will tag this for staff attention. They will do the transfer for you. Please subscribe to this thread so you will know when the transfer is complete.

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  myndmatters · Member · Mar 23, 2014 at 1:26 am

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  Old site: myndmatters.wordpress.com

  New site: renitabryant.com

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  myndmatters · Member · Mar 23, 2014 at 1:27 am

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  Great! thanks!

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  mindelson · Member · Mar 23, 2014 at 1:31 am

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  You are very welcome!

  Cheers! =)

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  myndmatters · Member · Mar 23, 2014 at 12:30 pm

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  Any idea how long the transfer takes?

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  mindelson · Member · Mar 23, 2014 at 6:00 pm

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  Staff is backlogged and works through threads in chronological order. Please don’t reply again as it will push this further into the backlog. The best thing to do is be patient, and know that they will take care of you as soon as they are able.

  Have a good day!

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  gracejiyoung · Member · Mar 28, 2014 at 9:06 pm

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  Hi there!

  Your subscribers have been transferred as requested!

  Feel free to reach out if you have any questions!