Transitioning to WordPress.org

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  torchwind · Member · Feb 5, 2014 at 8:58 am

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  I’m trying to transition my site to wordpress.org. I went ahead and purchased the hosting service at Bluehost.com, installed WordPress just fine and can log-in with the log-in information BlueHost provided. I did the export from WordPress.com and imported it in the WordPress engine now on BlueHost (via MOJO). All of the information is there however the site name (http://69.195.124.98/~alishahe/) and layout is not correct. Additionally, now from the WordPress.com dashboard when I try to access the site, it says failed to connect and my site is no longer available. http://torchwind.wordpress.com
  I own the domain alishaherrick.com through WordPress and that is where I’d like the site to be. #confused

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Feb 5, 2014 at 3:45 pm

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  Hi there,

  You’ve reached support for the free sites hosted at WordPress.com.

  Because your site is self-hosted with BlueHost, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out:

  http://jobs.wordpress.net/

  You may also wish to contact your host’s support team for more assistance.

  Please note that even if your domain registration is different from hosting. The host has to do with the content of your site while the registration is basically just like a mailing address, so as your registrar we have no access to your site. You can find more information about the difference here:

  All About Domains

  I’m so sorry I couldn’t be of more help.