translation with polylang

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  deatheducation · Member · Feb 22, 2018 at 9:36 am

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  Hi! I am just starting up my site on a business account, and I am using the intergalactic 2 theme. I really like this theme and I don’t want to change it — but I am having some problems with the polylang plugin, and I am wondering if this can be attributed to the theme.

  My site needs to be viewed in both Swedish and English. I have polylang installed, and have started manually translating the text (i.e. creating reciprocal pages for the English ones in Swedish). However, the language widget on my footer doesn’t seem to work, and every time I click ‘swedish’ it stays on the English page.

  Has anybody else had this problem? Are there any suggestions as to what I should do?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  karenlattfield · Staff · Feb 22, 2018 at 10:13 am

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  Hi there,

  From my end, clicking the Swedish language link in the footer translates the site to Swedish.

  It may be worth clearing your browser cache if you’ve not done so already: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  As a heads up, since you’re on the Business Plan you can get immediate support via live chat.

  Hope this helps?

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  kruttikaphalke · Member · Feb 22, 2018 at 10:19 am

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  Hi there ,

  I am tagging this thread with MODLOOK so staff can help you with issue.

  Please have patience while someone from support gets back to you.

  Thanks!

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  deatheducation · Member · Feb 22, 2018 at 10:27 am

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  Hi! Thanks so much for your help – I just fixed the problem actually.

  Have a great day to the both of you!

  – J

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  karenlattfield · Staff · Feb 22, 2018 at 10:34 am

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  Fantastic, glad it’s working now (and thanks, hope you have a great day too! ).

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  gemmacevans · Member · Feb 22, 2018 at 11:37 am

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  Hi deatheducation,

  I’m pleased to hear you’ve got this sorted now :)

  Your Business plan includes email and Live Chat support so you can also reach us there if you need any further help:

  https://wordpress.com/help/contact/

  Thanks!