Trial cancelation- customer service contact
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I need help canceling my trail! I’m not tech savvy so I have been looking for a customer service number for days! Help!
The blog I need help with is: (visible only to logged in users)
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Hi there,
From Details and Terms:
You can try any participating upgrade for a 14-day trial period, at no charge.
You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.
We will send you an email reminder one day before you will be charged.
You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.
Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time, request a refund and also disable auto-renew.
http://en.support.wordpress.com/my-upgrades/#canceling-upgradesI tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it please.
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Thank you, I apprciate your response.
I’d still love the help of Staff as I’ve just tried this on my own and have gotten nowhere- like I said tech illiterate! :-/ -
Of course you will get Staff help and that’s why I tagged this thread. :) Please be patient while waiting for them to work their way through the threads tagged for their attention that were tagged prior to me tagging this one.
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Hi Shayla,
Do you have another account? I’m not seeing any trial upgrades in this account.
If not, you should be fine!
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