Tribulant plugin configured wrong

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  orsas18 · Member · Jun 9, 2018 at 7:22 pm

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  I am trying to update tribulant but am getting ‘Installation failed: Destination folder already exists.’ I do not have access to FTP information and do not know how to fix my website.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 9, 2018 at 8:14 pm

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  Hi –

  Which site are you working on?

  It sounds like you are using the WordPress installation rather than WordPress.com. For help check out https://wordpress.org/support/