Tried registering domain. Bugs in payment page

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  chaineddiplomat · Member · Jan 12, 2017 at 6:32 am

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  So I try to buy a domain for the page and after I enter card details ,the page just says transaction could not be completed. Are there any bugs in the payment page I should know about.

  The blog I need help with is: (visible only to logged in users)

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  antonyagnel · Member · Jan 12, 2017 at 3:52 pm

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  Hi there. Have you tried clearing your browser cache and cookies? Please try that and then try doing the upgrade again. http://en.support.wordpress.com/browser-issues/

  Also check your credit card statement/PayPal account to make sure the payment hasn’t perhaps gone through in spite of the error.

  Let us know the results.

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  chaineddiplomat · Member · Jan 12, 2017 at 3:55 pm

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  Thanks Tony. Appreciate the detailed reply.✌✌✌. Will check and get back.

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  kokkieh · Staff · Jan 13, 2017 at 12:46 pm

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  Hi there,

  I don’t see any failed payments in your account, but this could be your bank blocking the payments.

  If clearing the browser cache and cookies doesn’t help, as @tony733t suggested, please contact your bank and check if they might be blocking it on their end.

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  chaineddiplomat · Member · Jan 31, 2017 at 10:22 am

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  No. My banks all fine. I’ll try clearing the browser cache and cookies next time but what if the transaction goes double.

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  kokkieh · Staff · Jan 31, 2017 at 10:43 am

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  It can’t go through double if it didn’t go through to start with.