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Forums / Trouble Accessing Everything but Dashboard

Trouble Accessing Everything but Dashboard

  • Unknown's avatar
    staff-zinnia · Staff · Aug 2, 2024 at 1:14 pm
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    Thank you! Just to confirm, are you seeing the issue with the Reader white screen with all of those browsers?

  • Unknown's avatar
    flyingdisc · Member · Aug 2, 2024 at 11:38 pm
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    @Voguerista When I’m in the Reader, if I click on a user in the right margin under “Subscriptions”, or if I click on a user listed under “Likes” – e.g., so I can like some of their content, in return – the page turn all white – even the WP menu at top is missing?

    If, on the other hand, I click on an article title in the recent blog feed of the Reader, it does display that individual blog post.

  • Unknown's avatar
    staff-zinnia · Staff · Aug 3, 2024 at 3:05 pm
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    Thank you for these details, @flyingdisc. Just to clarify, is this behavior happening in all the browsers that you shared? Our team is investigating the behavior and hopefully we will have some more information to share soon.

  • Unknown's avatar
    flyingdisc · Member · Aug 3, 2024 at 4:42 pm
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    Yes, this is happening with each of the three browsers cited. I appreciate your help, thank you.

  • Unknown's avatar
    staff-zinnia · Staff · Aug 3, 2024 at 5:58 pm
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    Reading further, I saw that our team deployed a fix on August 1st. Have you restarted your device and/or browser windows since then?

  • Unknown's avatar
    flyingdisc · Member · Aug 3, 2024 at 7:07 pm
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    I just restarted my Mac desktop and Brave browser, but the same issue persists. Here are my Mac details…

    iMac 3.6 GHz 8-Core Intel Core i9

    macOS Sonoma 14.5

  • Unknown's avatar
    harindabama · Member · Aug 4, 2024 at 1:29 am
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    Hi,

    I can open my Dashboard but when I click the Posts tab on the left hand side, nothing opens, which means I can’t even access my posts and drafts. This has been happening intermittently since the past week, but since yesterday I haven’t been able to open it at all. I’m using the most up-to-date version of Chrome.

    Can you please help? The blog I need help with is harindabama.com.

    Thanks.

  • Unknown's avatar
    honhonjaccuse · Member · Aug 4, 2024 at 5:30 am
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    Hello, @flyingdisc and @harindabama! We are looking into this again and will let you know what we find.

  • Unknown's avatar
    2020testjj · Member · Aug 4, 2024 at 1:49 pm
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    Another report concerning blank pages in the Reader after clicking a person’s Like on a post, with video. https://wordpress.com/forums/topic/reader-mode-problem/#post-4055127

  • Unknown's avatar
    flyingdisc · Member · Aug 4, 2024 at 7:38 pm
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    @2020testjj That’s it, exactly. Hopefully a fix is forthcoming, shortly.

  • Unknown's avatar
    robertghetau · Staff · Aug 5, 2024 at 8:12 am
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    Thank you for sharing this @2020testj! We’re not sure yet if this is related to the main issue from this thread, but we’ll surely look into it.

    We’ll keep everyone up to date about the main issue here. Thank you for your patience!

  • Unknown's avatar
    robertghetau · Staff · Aug 5, 2024 at 8:19 am
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    I just heard from my team that a fix is in place and it should take care of the issues reported by @flyingdisc and @harindabama. Could you please have a look and let us know if you’re still having issues?

  • Unknown's avatar
    2020testjj · Member · Aug 5, 2024 at 8:34 am
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    @robertghetau the thread I linked to earlier seemed to be the same issue as @flyingdisc and I also experienced the same issue after clicking on a username in a post’s Like in the Reader. As of this moment, it looks to be resolved (Win10Pro on Firefox latest for me). Thank you!

  • Unknown's avatar
    flyingdisc · Member · Aug 5, 2024 at 10:51 am
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    @robertghetau Yes, everything is now working as expected – thanks very much!

  • Unknown's avatar
    harindabama · Member · Aug 5, 2024 at 12:32 pm
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    Looks good now. Thank you!

  • Unknown's avatar
    religionagriculture · Member · Aug 12, 2024 at 10:52 am
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    I’m having the same issues…my profile and website load but when I try to edit it just starts trying to populate my webpage but spins and nothing actually populates.

  • Unknown's avatar
    robertghetau · Staff · Aug 13, 2024 at 4:56 am
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    Hey @religionagriculture! Thank you for letting us know!

    We have not heard of any other similar cases yet, however, to prevent this from being a browser-related issue, I encourage you to make sure you’re using one of the Supported browsers latest versions. Clearing th browser cache could also help:

    WP
    Solve Common Browser Issues
    in WordPress.com Support
    3 min read
    Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security, we recommend that you use an up-to-date versi

    Please let us know how it went!

  • Unknown's avatar
    campicecream · Member · Sep 13, 2024 at 9:00 pm
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    Hello, my entire site appears to be down and has somehow deleted its self from my admin account. I know my domain is still registered but it is not showing up anywhere in exsistence. White screen of death!!

    The blog I need help with is http://www.campicecream.ca

  • Unknown's avatar
    jmills39 · Staff · Sep 14, 2024 at 3:28 pm
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    Hello @campicecream Your site at campicecream.ca is currently hosted outside of WordPress.com, but I see it’s showing a critical error when loading the front page, which is often connected to a plugin or theme error.

    Since this issue falls outside our scope of support, I recommend either contacting your current hosting provider or reviewing this similar issue posted on the WordPress.org forums about resolving critical errors. You can also post in the WordPress.org forums for additional assistance.

    Please let us know if you have any questions!

  • Unknown's avatar
    jdaro · Member · Sep 29, 2024 at 6:31 pm
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    Entro en mi sitio (blog free) pero no puedo acceder al panel de control/escritorio.
    No puedo agregar entradas ni borrar nada, solo veo una pantalla en blanco en chrome y en firefox las últimas versiones.
    Gracias por cualquier pista para solucionar el problema que hace tiempo busco solucionar

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  • The topic ‘Trouble Accessing Everything but Dashboard’ is closed to new replies.

Tags

  • account
  • blog feed
  • display
  • Jetpack
  • payment
  • reader

About this topic

  • In: Support
  • 18 participants
  • 40 replies
  • Last activity 1 year
  • Latest reply from voguerista

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