Trouble accessing the administration side of my website

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  parkplaceoutreach · Member · Sep 1, 2022 at 9:01 pm

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  When logging into my wordpress account the website is not connected to wordpress so i cannot make any changes to my site, please help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  supernovia · Staff · Sep 3, 2022 at 1:45 am

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  Hey there, it looks like you just have more than one account. Could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and whatnot.

  Or, for your own copy of WordPress with a different host, be sure you’re logging in with whateverthesiteis.com/wp-admin/. And if necessary, you can ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/

  Hoping this helps!