trouble accessing website

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  tommy167e6825e367e · Member · Mar 2, 2022 at 3:57 pm

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  Hi, I need to change a few things on http://www.southeastcladding.co.uk

  none of my WordPress email addresses are allowing access i was wondering if you could tell me the correct email address I need to log in with?

  thanks,

  Thomas

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  helper-heroponriki · Member · Mar 2, 2022 at 4:16 pm

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  Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org ) but hosted at Bluehost.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  You should reach out to Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you regain access to your site. You can reach them here: https://www.bluehost.com/contact

  I hope that helps!