Trouble canceling my account

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  yogaplusmassage · Member · Mar 31, 2016 at 5:44 pm

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  When I received the email to confirm my account cancellation an error occurred that said ‘there is trouble cancelling my account at this time and to contact support.’ I am trying to cancel 1 of 2 wordpress accounts. I accidentally upgraded and registered the domain yogamassageco.com to the wrong email address etc. I canceled the account the payment of $99 was reversed. I want to reactivate the premium account AND the domain yogamassageco.com to the correct account.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 31, 2016 at 6:10 pm

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  Hi –

  I have tagged this thread ‘modlook’ for your, notifying staff that you need assistance straightening out your accounts. They will contact you here. Please subscribe to this thread to receive notifications.

  Getting support on WordPress.com:
  https://en.support.wordpress.com/help-support-options/

  Direct Link: https://wordpress.com/help/contact

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  evarlese · Member · Apr 5, 2016 at 12:13 pm

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  Hi there! I just reached out via email so we can confirm which upgrades you’d like to have and the accounts they should be connected to.

  Just let me know if you don’t see that email :)