trouble connecting Instagram feed–getting error

  • Unknown's avatar
    cinnabari · Member ·

    Hi there: I’m trying to add the instagram feed block to the sidebar column on my blog. I’ve found the help article, and I’ve followed the directions, but I’m getting an error/try again later message every time I try to select my account in step two. Help? Much thanks.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • deancroyal · Staff ·

    Hi there – It sounds like you are working from this section in the guide: https://wordpress.com/support/instagram/#step-1-add-the-latest-instagram-posts-block

    I’m really happy you found that – that’s a great start! I’ve also tested this on your site and I run into what I have a feeling is the same thing. Example.

    Since this feature uses your connected social media accounts area here, as a first step, I recommend disconnecting your Instagram connection to your site, and then reconnecting Instagram to your site again. Once it’s reconnected, try adding the Latest Instagram Posts block back to your sidebar.

    Give this a try and let us know how it goes please. :)

    P.S. We’re so happy to have you over here at WordPress.com from Blogger ❤️

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