Trouble connecting mailchimp to wordpress for pop-up form

  • Unknown's avatar
    debbiesedgley · Member ·

    Hi, I had a pop-up subscribe form that I created on mail chimp that I connected to my wordpress site via the widgets in the left hand customiser bar. I edited the message in my pop-up form on mail chimp and it required me to generate a new code. I added the coe back in to wordpress via the sidebar widget and now mailchimp says it can’t connect to my site. Any suggestions on anything I might’ve missed here? Thank you in advance!

  • staff-mckluskey · Staff ·

    Hi there!

    What is the site in question? I can see two on your account.
    Also, could you share here the new code you were supposed to add to your site? Make sure to use the button code before and after pasting the actual code so that the formatting is preserved :)

  • Unknown's avatar
    debbiesedgley · Member ·

    Hi Fresatomica, thank you very much for your reply. I really appreciate it. I feel a bit uncomfortable posting the items you’ve requested on a public forum. Is it possible to DM or email? Thank you!

  • staff-doublebassd · Staff ·

    Hi there,

    Okay, reach out to us at help@wordpress.com and with this issue and we’ll be able to assist you there.

    Thanks!

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