Trouble customizing domain name.

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  dcliteracycoalition · Member · Sep 19, 2014 at 7:25 pm

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  I would like to change the name of my blog from dcliteracycoalition.wordpress.com to dcliteracycoalition.com or even better, dcliteracycoalition.org. I’ve followed all of the instructions on the site but my credit card gets declined. I’ve tried using two cards, both of which have worked for other online purchases as recently as yesterday. What gives?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 19, 2014 at 7:45 pm

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  Below are the only accepted means of payment.
  http://en.support.wordpress.com/payment/

  WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

  If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country or pay in Bitcoin.

  In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.

  The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

  More about echecks here:
  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

  WordPress.com also accept Bitcoin for payment of certain upgrades http://en.support.wordpress.com/?s=bitcoin

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  dcliteracycoalition · Member · Sep 19, 2014 at 8:06 pm

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  I’m located in the United States and I’m using TD Bank debit cards with a VISA symbol. Do you suppose the problem is with TD Bank?

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  timethief · Member · Sep 19, 2014 at 8:07 pm

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  I’m sorry but I don’t know why your card is being declined. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  amightywp · Member · Sep 24, 2014 at 11:33 pm

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  Hi there,

  Could you give me some additional information about the decline that you are getting on your card, please? What exactly is the error which you are getting?

  Could you also please verify that you are using the correct address when you are filling out the billing address form?

  Thank you very much!