Trouble deleting MailChimp Popup

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  dawnkress · Member · Apr 26, 2020 at 2:53 pm

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  I’m struggling to find where my website developer embedded a MailChimp popup on my homepage. I’ve removed the integration within MailChimp and the popup is still showing on my site. I now use FloDesk and have a popup form for that, but it isn’t showing – just the MailChimp pop up. PLEASE HELP!

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  staff-mckluskey · Staff · Apr 27, 2020 at 12:32 pm

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  dawnkress · Member · Apr 27, 2020 at 7:41 pm

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  Hi, my address is http://www.dawnmarie.co – how do I find out if I’m using .com or .org?

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  staff-doublebassd · Staff · Apr 27, 2020 at 9:18 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!