Trouble deleting site because of a never expiring premium theme purchase

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  curatingdifference · Member · Feb 24, 2017 at 4:51 pm

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  Hi @kokkieh, I am trying to delete my site ‘yourrecollection.wordpress.com’ and also have this problem. Would you be able to move the premium theme ‘Moka’ to ‘curatingdifference.wordpress.com’? Would be highly appreciated! :)

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  kokkieh · Staff · Feb 25, 2017 at 10:30 am

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  @curatingdifference

  Done. Note that moving the theme also activated it on your site. I’ve switched it back to Spatial and checked that your widgets are all still there, so you should be good to go.

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  michellejanssen · Member · Mar 14, 2017 at 2:27 am

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  Hello, I’m trying to delete my site and having the same problem. Unable to delete because of the never expiring premium theme. Could this be removed? Thanks! Michelle

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  kokkieh · Staff · Mar 14, 2017 at 7:41 am

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  @michellejanssen

  Done. I’ve removed both Premium Themes on your site, so you should now be able to delete it.

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  mansviesulis · Member · Mar 15, 2017 at 3:02 pm

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  Hi kokkieh,
  i also am a victim of this issue. Can you please help out?
  Thank you in advance

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  kokkieh · Staff · Mar 15, 2017 at 3:05 pm

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  @mansviesulis

  I think victim is a bit extreme :D

  But I’ve removed your premium theme.

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  mansviesulis · Member · Mar 15, 2017 at 3:12 pm

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  Thank you very much

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  squaretrade · Member · Apr 13, 2017 at 4:57 pm

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  @kokkieh Please help me! I’m having the same issue with our old blog: https://squaretrading.wordpress.com — I’ve been trying to delete it to no avail. It tells me to delete upgrades but I can’t delete as it never expires. Please delete: https://squaretrading.wordpress.com

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  kokkieh · Staff · Apr 14, 2017 at 6:01 am

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  @squaretrade

  I’ve removed that theme for you.

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  jbennett881 · Member · May 16, 2017 at 4:34 am

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  Same issue at jbennett881.wordpress.com. Trying to delete “Dynamic News” in order to delete the site.

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  kokkieh · Staff · May 16, 2017 at 8:05 am

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  @jbennett881

  I’ve removed the theme for you.