Trouble Getting Site Up

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  margareteversole · Member · Mar 13, 2015 at 1:58 am

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  I bought my domain from Who Is and my host is GoDaddy. I want to use WordPress on GoDaddy and the WordPress software is already installed. What are the name servers for WordPress so I can access it on GoDaddy and create my website?

  The blog I need help with is: (visible only to logged in users)

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  jqubed · Member · Mar 13, 2015 at 4:10 am

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  If GoDaddy is your host and you’ve installed software with them, you’re not actually using WordPress.com for your blog; instead you’re using the software from WordPress.org (here’s a quick overview of the difference). You’ll need to ask GoDaddy for the name servers your blog is hosted on and give that information to Who.is. If you have trouble setting things up, you’ll want to talk to GoDaddy’s support, and support for the WordPress.org software is here.

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  raincoaster · Member · Mar 13, 2015 at 8:20 am

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  WhoIS does not sell domain names.

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  margareteversole · Member · Mar 13, 2015 at 4:56 pm

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  Who Is dot com does. I don’t who they really are. So, any solutions to my problem? Do you know what WordPress numbers are that I need to get my site up?

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  timethief · Member · Mar 13, 2015 at 5:02 pm

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  I want to use WordPress on GoDaddy and the WordPress software is already installed.

  You are posting to the wrong support forum. We provide support only for sites hosted by WordPress.COM. Contact your web host.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page