trouble getting started

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  endeavart · Member · Oct 26, 2011 at 7:11 pm

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  My wife and I just started our site two nights ago. We bought endeavart.com for the allotted $17 a year price and added an extra eight dollars for something else. This was taken out of our bank account today two times for a total of $50 and our website is not even working. We only have endeavart.wordpress.com. Any suggestions?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 26, 2011 at 7:16 pm

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  This is the root blog on the .wordpress.com sub-domain that you want to domain map from to your domain http://endeavart.wordpress.com/
  You failed to carry through with Step 5: http://en.support.wordpress.com/domain-mapping/register-domain/#instructions-for-registering-a-new-domain-for-your-blog

  To activate your new domain, select the button next to the one you wish to activate and click Update Primary Domain. Your blog will be accessible from both of these domains; the Primary Domain is what actually appears as your domain within the address bar of web browsers. If you do not see your blog at the new domain immediately, please allow some time for the DNS changes to propagate.

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  timethief · Member · Oct 26, 2011 at 7:16 pm

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  With regard to the double charge I will flag this thread for Staff attention.

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  endeavart · Member · Oct 26, 2011 at 7:17 pm

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  Thank you.

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  timethief · Member · Oct 26, 2011 at 7:19 pm

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  You’re welcome.

  Registering a domain through WordPress.com and mapping that domain to your blog costs $17.00 per domain, per blog, per year. For $8.00 more, you can also make the domain registration private.
  Mapping a domain you already own costs $12.00 per domain, per blog, per year. http://en.support.wordpress.com/domain-mapping/

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  staff-blorbo · Staff · Oct 26, 2011 at 10:04 pm

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  I have refunded the extra charge.

  Sorry for the trouble!

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  thesacredpath · Member · Oct 26, 2011 at 10:59 pm

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  endeavart.wordpress.com is now showing up under endeavart.com as it should for me. It can sometimes take up to 72 hours for a domain mapping to completely propagate throughout the internet and how soon you see the change is dependent on how often your ISP updates their DNS cache.