Trouble getting vimeo video shown in the size that I want in Illustratr theme

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  mandylikes · Member · Jul 15, 2014 at 7:17 pm

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  Hi,

  I’m working with the illustratr theme.
  On one of the portfolio project pages I try to embed a Vimeo video with a certain width and height, the way it is explained on http://en.support.wordpress.com/videos/vimeo/, but it’s shown fullwidth either way… I can’t get it to change.

  Does anybody recognize this problem and know a way to solve/work around it?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 15, 2014 at 10:13 pm

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  Hi there,
  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  mandylikes · Member · Jul 16, 2014 at 9:20 am

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  Ok, thanks!

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  timethief · Member · Jul 16, 2014 at 8:24 pm

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  Are you okay now or do you still need help with this? If you still need help please type modlook into the tags on the sidebar of this thread to get Staff attention.

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  mandylikes · Member · Jul 16, 2014 at 9:30 pm

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  Yeah I still need help… Can’t get it to change :( I added the tag as you said. Hope to hear from somebody who can help me soon!

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  timethief · Member · Jul 16, 2014 at 9:33 pm

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  Staff work through all forum threads tagged for their attention and through all email support tickets in order of datestamps and timestamps – first posted first served, as would be expected.

  How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.

  Don’t bump your thread by posting into it again because it’s not in your best interest to post to it after it has been tagged for Staff help. Doing that moves the timestamp further forward and it takes longer to get help.

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  hafizr · Member · Jul 17, 2014 at 2:36 am

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  Hey there,

  Can you show me the URL to your page that contains the Vimeo video? I’ll be happy to take a look :)

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  mandylikes · Member · Jul 17, 2014 at 5:57 am

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  Thanks!!

  The URL to the page is http://mandywantstoworkatprotest.wordpress.com/portfolio/this-is-me/

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  hafizr · Member · Jul 17, 2014 at 12:18 pm

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  Hey there,

  So I checked it and it turns out that the theme you are using (Illustratr) has a special code that stretches all embedded video (so not just Vimeo, but also Youtube and others) to fill the entire width of the layout.

  We can override this with custom CSS code, but it requires the Custom Design upgrade:

  Custom Design [Redirects to Plans]

  I don’t think there’s an alternative free option to solve this, though. If you do decide to use Custom Design for this, let me know and I’ll help with the custom CSS!

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  mandylikes · Member · Jul 18, 2014 at 7:18 am

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  Ahhh that’s really too bad!
  I’ve thought about the upgrade for a bit but I think I’m going to leave it this way for now…

  Good to know though that I can always come back for help if I decide to buy the upgrade anyway :) Thanks!

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  hafizr · Member · Jul 18, 2014 at 8:04 am

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  You’re welcome! :)

  Feel free to contact support again once you purchase the upgrade, and one of us will help with the CSS.

  Cheers!