Trouble Import/Export
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I am trying to import an XML file from another WordPress blog via ShowIt, and I keep getting an error saying, ‘There don’t appear to be any authors in your import file. Make sure you are using a valid WordPress export file.’
I am exporting the only way possible, so I’m at a loss as to what I should do.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hey there,
It looks like ShowIt is a proprietary platform that sits on to top of WordPress. The export file may not be compatible with the default WordPress importer. In this case, I recommend trying our site importer which you can find on your WordPress.com site under Tools > Import. You could also try using our Move feature here. We also have a helpful document here:
If you want to move content to WordPress.com from another WordPress site (either WordPress.com or a WordPress.org site), use the Import Content option. This option will import a copy of your pages, posts, and media to your new WordPress.com site, but not plugins, theme, or other design elements. Import the Content To import content from another WordPress site: First, export your site’sHope this helps!
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