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Forums / trouble logging in

trouble logging in

  • Unknown's avatar
    jstoebner · Member · May 30, 2016 at 3:26 pm
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    Hi-
    I created a blog last week and cannot remember how to log-in-journeytojoshua.wordpress.com. The e-mail address I used to set-up the account is not working in password recovery. I’ve entered every username i can think of and it won’t recognize any of them or my e-mail. I can see the blog online, but can’t get in to add anything!
    Thanks for your help!
    Jenny

  • Unknown's avatar
    timethief · Member · May 30, 2016 at 3:30 pm
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    You are not logged in under the correct username account. See: https://en.forums.wordpress.com/profile/journeytojoshua
    Log out, clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and log in under the correct one.

    You must be logged in under the exact same username account that registered a blog to access it. Log out, clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies. https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and login under the correct username account.

    The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with your actual blog’s name in that URL.

    If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

  • Unknown's avatar
    jstoebner · Member · May 30, 2016 at 3:49 pm
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    I tried clearing caches and cookies and it still won’t even recognize my e-mail address to recover my password. Help!

  • Unknown's avatar
    timethief · Member · May 30, 2016 at 3:50 pm
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    You are still logged in under this account https://en.forums.wordpress.com/profile/jstoebner

    You need to login under this one instead https://en.forums.wordpress.com/profile/journeytojoshua

  • Unknown's avatar
    rachelsquirrel · Member · May 31, 2016 at 6:42 am
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    Hi Jenny,

    The account you’re currently signed into is not the one associated with this blog:

    https://journeytojoshua.wordpress.com

    Go to the My Profile page and Sign Out:

    https://wordpress.com/me

    Then sign back into WordPress.com using a different email address. I can’t tell you which email address to use, sorry, but if you have any problems you can use our Account Recovery form:

    https://wordpress.com/wp-login.php?action=recovery

  • The topic ‘trouble logging in’ is closed to new replies.

Tags

  • not logged in under the correct username account
  • other user

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 10 years
  • Latest reply from jstoebner

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