Trouble Logging In

• 

  seasonedstore · Member · Nov 21, 2020 at 1:24 am

  • Copy link
  • Add topic to favorites

  Someone who made an account on my shop cant get into their account anymore. They copied and pasted their password reset and it still isnt working. HELP!

• 

  kokkieh · Staff · Nov 21, 2020 at 10:40 am

  • Copy link

  Hi there,

  Are you speaking of https://seasonedstore.com/?

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re don’t have any control over user accounts on your site.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums