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Forums / Trouble Logging in

Trouble Logging in

  • Unknown's avatar
    deliciouslycoral02a2ab7352 · Member · Mar 5, 2025 at 1:48 am
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    I had an account associated with my email address. I bought a domain name through this account and email. Upon log in instead of taking me to my dashboard with my domain name, there is a bot like @ that is not mine and completely empty, no receipt for purchase or the blog I created or anything. But my URL is still live when you type it in and the account recently renewed for another year.

    I haven’t been able to log into my account for quite some time. I can’t keep wasting money like this. I can’t locate any of the things needed to restore my account because there is an issue beyond the help desk. This has been so frustrating. Help, please.

    Self-declared URL: http://www.tendertextures.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    themagicrobot · Member · Mar 5, 2025 at 9:02 am
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    Log out of this account you created 6 months ago and log back in to WordPress.com with the username palettevenus and the correct password.

    https://wordpress.com/forums/users/palettevenus/

    WP
    Recover Your Account
    in WordPress.com Support
    5 min read
    At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Determine Where Your Site Is Hosted Before you follow the instructions below to recover your account, verify that your site is hosted through WordPress.com. You can use our Site Profi
  • Unknown's avatar
    deliciouslycoral02a2ab7352 · Member · Mar 6, 2025 at 5:35 pm
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    I’m unable to login to palettevenus. I made that a while ago.. is there anyway to cancel subscription for domain. The most important thing is I’m not charged again. I haven’t even been able to access the account.

  • Unknown's avatar
    deliciouslycoral02a2ab7352 · Member · Mar 6, 2025 at 5:44 pm
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    Just to clarify, I tried signing in but invalid passwords. Then I tried asking for emailed new password link but haven’t received. Is there anyway we can have a phone call? Please.

  • The topic ‘Trouble Logging in’ is closed to new replies.

Tags

  • .org
  • account
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 11 months
  • Latest reply from deliciouslycoral02a2ab7352

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