Trouble Posting and Logging In

  • Unknown's avatar

    Hello,

    I have tried posting to this forum three times and each time I don’t see my topic show up.

    I created a new site with a different domain than the one I’m posting this topic to. I continue having trouble logging in. I’ve reset the password several times and I still am having trouble.

    I would like to start over, with a new username and password, but keep the same domain name, which is ascendedmasterteachings.org.

    How can I do this?

    (I hope this topic posts this time.)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I do not need help with ‘theaestheticwebdesigner.com’

    I need help with ‘ascendedmasterteachings.org’

  • Hi there,

    I created a new site with a different domain than the one I’m posting this topic to. I continue having trouble logging in. I’ve reset the password several times and I still am having trouble.

    Can you explain a bit more about the issue you are facing while logging in?
    You can try one of the account recovery steps given in the link below to access your account:
    https://en.support.wordpress.com/account-recovery/

    If you remember any details for your account, you can also fill out the account recovery form to access your account:
    https://wordpress.com/wp-login.php?action=recovery

    I would like to start over, with a new username and password, but keep the same domain name, which is ascendedmasterteachings.org.

    For this, you can transfer your site to another account. But in order to transfer you should have access to the account whose site you want to transfer.
    For this, you would anyway need access to your account. So I suggest following the account recovery process for it first.

    If you still wish to transfer the site, please check out the link below for details:
    https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

    Please let us know if you have any questions.

    Thanks!

  • Unknown's avatar

    Thank you for your response. I re-set the password again and got in. However , I think the problem is with the original domain name before I upgraded. It is ascendmasterteachingsorg.wordpress.com

    The ‘org’ in that domain name is something I never put, but it’s there. I requested from the beginning: ascendmasterteachings.org

    So when I try to log in at ascendmasterteachings.org/wp-admin this is where I get the problem. And I note that when I do, the account url reverts to https://ascendedmasterteachingsorg.wordpress.com/wp-admin/

    I will not mark this ticket as solved. I’m going to try logging in several times today and see what happens. I will try to duplicate exactly what happens if I can’t login again.

    By the way, I always write down login information and that is why this is so baffling.

    Thank you.

  • Hi there,

    Thank you for explaining it in detail.
    In the free plan every site comes with a .wordpress.com site(in your case, https://ascendedmasterteachingsorg.wordpress.com/).

    When you upgraded and registered your domain to https://ascendedmasterteachings.org/, the site traffic from https://ascendedmasterteachingsorg.wordpress.com/ got automatically redirected to the upgraded one. This is done so that you don’t lose traffic or your SEO doesn’t get affected.

    And that is why, when you try to go to your wp-admin it redirects to the free site’s dashboard because both are pointing to the same address.

    You can know more about it in the link below:
    https://en.support.wordpress.com/domains/register-domain/#introduction

    When you say you face problem when going to wp-admin, can you explain about it?
    Are you not able to login to the dashboard?

    You can also check about site redirection in the link below:
    https://en.support.wordpress.com/site-redirect/

    Hope this helps! :)

    Thanks!

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