Trouble Publishing

  • Unknown's avatar
    demjewishoutreachpa · Member ·

    The publishing button is not working. I’m seeing the message “must confirm your email address,” but my account is active. I’ve already edited some pages.

    I’ve also requested that the pertinent email be re-sent so I could confirm. However, the email has not been sent.

    What do I do?

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    micawbr · Member ·

    Have you looked for the activation email in your spam filter? If you use Gmail or Google Apps, please have a look at this support page for assistance: https://en.support.wordpress.com/email-notifications/gmail-issues/

    Did you use the correct email? You can check it at account settings. If the email is incorrect, update it and click the Save Account Settings button. There’ll be a message saying that there’s a pending change. Check your inbox for the confirmation email and click the link within to verify your email address.

    If neither of the above solve the problem, add “modlook” to the tags of this forum thread to let WordPress.com staff know that you need assistance with this issue.

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