Trouble Registering

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  clovegrove · Member · Jan 5, 2014 at 10:16 pm

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  I have a personal WordPress.com account, but I’m trying to set up a new account for a organization blog. Every time I fill out the registration page and click “Create Blog,” the page simply refreshes and no activation email is sent. Is this a temporary problem?

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  timethief · Member · Jan 5, 2014 at 10:22 pm

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  To register a new username account log out and remain logged out. Clear your browser cache and cookies. Do not log in and then using a different email address you ought to be able to register a new username account. http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

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  clovegrove · Member · Jan 5, 2014 at 10:34 pm

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  Thank you, but I have done both of those things and still ran into the same problem.

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  timethief · Member · Jan 5, 2014 at 10:47 pm

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  Have you checked in your email client spam filter for the activation email?

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  clovegrove · Member · Jan 5, 2014 at 10:51 pm

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  Yes, nothing there either. I had submitted a request to resend the activation email on the registration support page, but once I entered my email address, it said there was no activation record for that address.

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  susangellman · Member · Jan 6, 2014 at 2:27 am

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  I am having exactly the same problem in exactly the same situation. This is very frustrating. I tried clearing cache and cookies and logging out and starting over; nothing.

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  kolozaridi · Member · Jan 11, 2014 at 7:35 pm

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  I have exactly the same problem trying to register medlenno.wordpress.com
  the email is (email visible only to moderators and staff).

  The trouble lasts for more than a week already and no activation letter yet.

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  jackiedana · Member · Jan 13, 2014 at 10:28 pm

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  @kolozaridi, I’m not seeing any signups with the email address you provided, so please try it again.

  @clovegrove and @susangellman, please let me know which email addresses you tried to use for signing up a new account.

  If you post a properly-formatted email address here, it will be hidden from public view, but staff will be able to see it.