Trouble replying to comments

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  eatingitupblog · Member · Oct 11, 2013 at 10:10 pm

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  Why are my replys not posting on the comments page? I type my reply and hit the “reply” button and nothing happens, it doesn’t post. I logged out and logged back in again and I’m still having this problem.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Oct 12, 2013 at 3:01 pm

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  Hey there –

  What exactly happens when you try to post a comment? Does WordPress.COM host the blog or is it some other host? There are certain blogs you won’t be able to comment on (WordPress.ORG and Blogger, for example) under your WordPress.COM login.

  If you can give us the URL(s) if the blog that you are trying to comment on, that might help us help you further. Thanks!

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  eatingitupblog · Member · Oct 13, 2013 at 11:02 pm

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  I believe it is WordPress.com that hosts, and I’m trying to reply to a comment on my own blog post. The blog is the one I reference above (see above URL for harbor country design district).

  When I hit the “reply” key nothing happens, and then a tiny red zero appears under my comment box. I hit the key over and over again, nothing happens. I’ve logged out, restarted the computer, nothing works.

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  timethief · Member · Oct 13, 2013 at 11:07 pm

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  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:

  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm

  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled

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  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.