trouble shooting

  • Unknown's avatar

    Is there a problem with wordpress today as I am not able to edit and save my posts. Indicating ‘error’ with any function.

  • What is the URL of the site with the problem?

  • Unknown's avatar

    https://kiteflyers.travel.blog/

    The problem being, I can no longer edit and write any posts. When I save posts, the site notifies me that an unknown error occurred.
    I Googled the problem to see if there was troubleshooting and I read that you can go into settings, writing and a button should give you the ability to default back to Classic and that should fix the problem, but no button exists.

    I really need help so I can continue my blog.

    Please advise how I may get my site back up and running again. 🙂

    Simon Kelly

  • First, please make sure that your browser is up to date: https://browsehappy.com/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies.

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

  • Unknown's avatar

    Clearing my browsing data will eliminate my settings, which are a convenience for me. All of my other tabs work fine. I have also tried entering my site through another wordpress tab; even though that (tab-> site) works fine with classic editor, my new site does not work. I believe this all happened as a result of an update the other night. I believe the problem is a result of WORDPRESS changing to block editor. If I can return to Classic. this will solve the problem. Please advise how I can return to Classic or I may have to find another website builder.

  • I have set your site back to the Classic Editor.

  • Unknown's avatar

    Thank you so much. It works!
    To give an honest opinion, I found the moving tool bar was an obstruction and I never got used to it. However, it might work for some.

    Again I really appreciate your attention and quick response.

    Simon

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