trouble with comments

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  nodoxe · Member · Mar 9, 2015 at 6:26 pm

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  Hi, visitors are unable to leave comments on my posts. yet, all the settings are ok and visitors should not be asked to create an account to leave a comment. plus, even when they follow all the steps, password is not recognised.
  thanks for your help,
  minos

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Mar 9, 2015 at 9:36 pm

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  Hello!

  I was able to leave a comment on your post without any trouble whatsoever! You can see it on your site now…and delete it whenever you wish.

  I think the following link will help explain how the comments are working on your site:
  https://en.forums.wordpress.com/topic/you-must-be-logged-in-to-comment/page/11?replies=327#post-852388

  That link above will also assist any of your commenters who are having trouble logging in. We can certainly help them directly, if they need assistance!

  Please let us know if you have any other questions. Thanks much.

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  nodoxe · Member · Mar 10, 2015 at 7:50 am

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  Hi, thanks for you reply. Again what surprises me is that i removed the option ‘visitors have to log in on WP to leave a comment’ ; but still people are asked to do so.
  Thanks.

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  thatrobyn · Member · Mar 10, 2015 at 5:51 pm

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  Hello there!

  I know it can be awkward. You can customize that reply box to warn your commenters if you’d like. Here are those instructions:
  https://en.support.wordpress.com/settings/discussion-settings/2/#comment-form

  You can click this link to go straight to your Discussion settings:
  https://nodoxe.wordpress.com/wp-admin/options-discussion.php

  Your settings insure that they don’t need to use an email address to comment. However, if they DO use a registered email address, it triggers our system to ask them to log in. They can leave that field completely blank and they won’t be asked to log in.

  Thanks again for your feedback.