Trouble with connection

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  atypiquementparfaite · Member · Mar 4, 2018 at 1:28 am

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  I have a ‘This site can’t be access’ message in a red rectangle at the top left corner of my WordPress.com account page. I can’t save any modification of my settings and the posts aren’t up to date with my actual site (some blog post are ‘private’ on the page, but ‘public’ on my site. I have a similar problem on the app on my phone.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 4, 2018 at 10:11 am

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  Hi atypiquementparfaite,

  There appears to be an issue with your Jetpack connection so please the following:

  1. Deactivate the Jetpack plugin
  2. Reactivate the Jetpack plugin
  3. Connect to WordPress.com again

  If that doesn’t help, contacting Jetpack support will be the next step.

  Thanks!