Trouble with Importer

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  pleasedontdieonme · Member · Dec 3, 2018 at 11:22 pm

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  I began the process of importing my Tumblr, and it got stuck. So, I clicked the Clear Account Information button like the prompt said, but now it’s telling me I can’t begin importing again because its already importing something.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 4, 2018 at 6:53 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.