Trouble with mapping the domain name I own.
-
I purchased the $13 domain mapping on 4/20. GoDaddy directed the 3 nameservers to wordpress on 4/22, per their rep via phone today. Cindigale.com does not show up on my domains (store) nor any record of the purchase having gone through. I’ve also checked my bank and my credit card was not yet charged. Is this typical to take over 72 hours? I’m reluctant to repeat the purchase, as I don’t want the complication of an unnecessary double purchase. Should I do so? Or give wordpress more time to assign cindigale.com to my list of domain names. Thank you, if anyone can help!
The blog I need help with is: (visible only to logged in users)
-
The domain mapping does not seem to have occurred – sometimes it seems that transactions fail
Check
Dashboard >> Store >> My Upgrades
Dashboard >> Store >> Billing HistoryYou should see all your upgrades there, if you don’t see the domain mapping, then the transaction probably failed and it is safe to try again.
http://en.support.wordpress.com/domains/map-existing-domain/
If you do end up with a double charge, the staff here have a real good record making sure you don’t pay for something extra
I have also flagged this for the staff to help -
Thank you so much for your quick reply. With your assurance, I repeated the payment process. My new primary domain name was functioning within moments! Again, thanks!!
-
-
-
- The topic ‘Trouble with mapping the domain name I own.’ is closed to new replies.
WordPress.com Forums 